Frequently Asked Questions
How do I get started?
You can book a discovery call, and we’ll talk through your goals, plans, and what you’re hoping to achieve. From there, I outline the next steps.
What documents will I need?
This depends on your situation, but most clients provide income details, identification, and information about their current financial position. I guide you through exactly what’s needed.
How long does the process take?
Timeframes vary depending on the lender and the type of loan. I keep you updated at every stage so you always know where things stand.
Do you work with all types of clients?
Yes — first home buyers, upgraders, investors, and self‑employed clients with complex income structures, even credit impaired clients. Broker Vision specialises in helping self‑employed clients with complex income structures. With experience across full‑doc, alt‑doc and lender‑specific policy pathways, you’ll receive guidance that simplifies the process and presents your financials in the strongest possible way. We also support clients with both first‑home buyer lending and investment property strategies. Whether you’re entering the market for the first time or expanding your portfolio. Each scenario is different, and I tailor the process to your needs.
What does a broker cost?
In most cases, there is no direct cost to you. Brokers are remunerated by the lender - generally 6-8 weeks after your loan settles. If your situation is unique, there may be a fee for service, and this will always be explained upfront. In all circumstances, you will be provided a written quote outlining any fees and charges - provided during our initial discussion (Broker Vision offers complimentary initial consultation) so you can review everything clearly before moving forward.
Why use a broker instead of going directly to a bank?
A broker gives you access to a wider range of lenders and loan options. I help you compare policies, understand differences, and choose a pathway that suits your goals.
What should I look for in a Mortgage Broker?
Look for a broker who communicates clearly, explains lending in plain English, understands your goals, compares lenders objectively and supports you through the entire process — not just the application. Experience, transparency and a calm, structured approach make a significant difference
What do you do with our information?
We have a Privacy Policy page on our website that outlines all of the information you need to see to ensure you have comfort that we are protecting your sensitive information.